SUMMARY OF PRACTICAL TRAINING IN JEN HOTEL PART 5
Linen Making & Replacing
by Lau Kooi Lim
During the field trip in JEN Hotel, staffs showed us the process of making bed. They are able to change and set the beds on time, quick and tidy.
First, they will clean up a space to place pillow or duvet. This is to make sure the beds ‘surface will be empty, for their convenience while changing the bed sheets. The staffs will also make sure that they pulled out the bed. Removing the dirty bed sheets is the basic step. Sometimes, they will also change the bed protector if the bed sheets were too dirty, or customers spoiled something on the bed. Then, a new and clean bed sheet will be placed. They will place the bed sheet above the bed protector, and start to flatten the bed sheet without tuck in. Flatten it from the centre, to the sides, until the four edge. Then, the loose part will be tuck in with triangle shape. Both protector and bed sheet are set using this same method.
After changing the bed sheet, they will change the duvet protector. This is a type of linen that functioned same as the pillow case, to protect the duvet or blanket. The staff that I assist teaches me by removing the dirty blanket protector first. Before put in a new cover, he will turn the new cover inside-out. By using this methods, blanket could be easily changed and save energy for next task. After turning and insert the blanket, flatten it, and flap it. While placing the blanket, he told me to pale below the place where pillow will be placed. Then, fold the blanket about 6” and flat it again. Then tightly tuck the loosen part under the mattress and maitre the corner.
Remember the dirty bed sheet and protector on the floor? We need to pick them up and put them in a basket. There will be a basket beside the trolley to put dirty linens. After cleaning up few rooms, the basket will be full. So, take the basket full of dirty linen and take it to the last room of that level. There will be a room for staff to rest and put dirty linen in.
When dirty linen are fully collected, bring them to a small chimney that will pass through the basement. So, the person in charge will collect the dirty linen from there and separate them into different type. So, they will take them to the specific laundry shop to clean and wash the dirty linens. While the broken one will be sent and repair by the linen management staffs.
by Lau Kooi Lim
During the field trip in JEN Hotel, staffs showed us the process of making bed. They are able to change and set the beds on time, quick and tidy.
First, they will clean up a space to place pillow or duvet. This is to make sure the beds ‘surface will be empty, for their convenience while changing the bed sheets. The staffs will also make sure that they pulled out the bed. Removing the dirty bed sheets is the basic step. Sometimes, they will also change the bed protector if the bed sheets were too dirty, or customers spoiled something on the bed. Then, a new and clean bed sheet will be placed. They will place the bed sheet above the bed protector, and start to flatten the bed sheet without tuck in. Flatten it from the centre, to the sides, until the four edge. Then, the loose part will be tuck in with triangle shape. Both protector and bed sheet are set using this same method.
After changing the bed sheet, they will change the duvet protector. This is a type of linen that functioned same as the pillow case, to protect the duvet or blanket. The staff that I assist teaches me by removing the dirty blanket protector first. Before put in a new cover, he will turn the new cover inside-out. By using this methods, blanket could be easily changed and save energy for next task. After turning and insert the blanket, flatten it, and flap it. While placing the blanket, he told me to pale below the place where pillow will be placed. Then, fold the blanket about 6” and flat it again. Then tightly tuck the loosen part under the mattress and maitre the corner.
Do not forget the pillow. Pillow is the most important thing for the guests to have a good rest after the tiring day. So, remove the used pillow case and check its protector. Same, if the protector is not clean, change a new one. Prepare a new pillow case and insert the pillow. Is there is loosen part, tuck inside the pillow case. Finally, put them in the correct position and the bed is ready to DIVE IN.
Remember the dirty bed sheet and protector on the floor? We need to pick them up and put them in a basket. There will be a basket beside the trolley to put dirty linens. After cleaning up few rooms, the basket will be full. So, take the basket full of dirty linen and take it to the last room of that level. There will be a room for staff to rest and put dirty linen in.
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