SUMMARY OF PRACTICAL TRAINING IN JEN HOTEL PART 1

Arrival
by Sim Ch'ng Vee Ter


On Friday, the 18th of October we when to Jen hotel to do our practical training and we were early on that day with 30 minutes early on that day all fully prepared to start our practical training with the knowledge that Mr Ravi has thought us throughout the 4 weeks class that we had with him.
We gathered around the lobby of Jen hotel and that after searching on who that can lead us to in to start our practical training, after searching for a while a security guard just come out to us and asked us if we were the student of DISTED and after we confirm that with them they lead us to the throughout the front door and walk out of the big front door of the JEN hotel and walks toward the side of the hotel which is the stuff door of the hotel.
On our way in to the back office of JEN Hotel.
Registration at the security booth.
As soon as we walk in the hotel we saw the colourful wall that have different colour on each side of the wall. We went to the loading bay which is also the register counter for the stuff, we registered our entrance with our identification card. The security is so careful he take down the picture of all of us with our identification card and send it to the security group. We have to write our name on the registration book which is different from the stuff, in the registration book we have to write down our name, date and time of entrance, our IC number and our signature with the security’s signature beside to check who is on duty on that time.

After the registration the stuff lead us up to second floor and went to the HR manager’s room to meet the assistant of the HR manager as the HR manager are quite busy around the time of our visit the assistant are very friendly and immediately bringing us our working card after we signing the terms and condition for the lost and found for the card. The assistant brought us up to the canteen of the hotel and showed us where to get our lunch, after that he lead us to the first floor where to housekeeping department are at and he assign a working in the department to bring us new working shirt for the Jen hotel where in the we meet the manager that are in charge of the housekeeping department.

After we change our working uniform the housekeeping manager starting to brief us on what to do during the room cleaning such as the placement of the towel, the soap , the cleaning utensil on the trolley and thought us how to us all which utensil are for which bathroom equipment. After the brief that the manager have gave us which remind us of all the stuff that Mr Ravi has thought us he send us off to the assistant to find out which floor that we are cleaning and the name of the housekeeper that we are going to assist on the mission to clean all the rooms ,and then off we go finishing our mission that Mr.Ravi has send us

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